Shipping policy

INTERNATIONAL SHIPPING & CUSTOMS DISCLAIMER

ParadoxPort strives to ship all international orders on a Delivered Duty Paid (DDP) basis, with applicable customs duties and import taxes prepaid at the time of shipment. However, DDP shipping is not available for all destinations due to variations in customs regulations and carrier limitations across jurisdictions.

By placing an international order, you acknowledge and agree that your shipment may be subject to additional import duties, customs fees, value-added tax (VAT), goods and services tax (GST), or other charges levied by your local customs authority. These fees are outside ParadoxPort's control and are the sole responsibility of the recipient. Failure to pay such charges may result in your package being held, returned, or destroyed by customs, and ParadoxPort shall not be liable for any resulting loss or delay.

ParadoxPort does not issue refunds for orders refused or returned due to unpaid customs fees. We recommend consulting your local customs authority prior to ordering if you have questions about applicable import charges for your region.